Return & Refund Policy
Cancellation Period / Timeframe
Within 30 days after delivery date, all FeiyenGadgets products can be returned without a reason. As long as you are not satisfied with any of our products, you can always contact us. We will send you a return label and upon a product back, we will issue a full refund.
Shipping & Packing Costs
We pay for the return shipping costs. However, we highly recommend that you keep the original packaging box in order to avoid additional packaging costs.
Delivery Charge on Returning Goods
Refund is issued for a product. If you paid for expedited shipping, those charges are not refundable.
Damaged / Defective / Incorrect Goods
Returns after return policy period will not be accepted.
Products Returned Exceeding the Cancellation Period
Refund is issued for a product. If you paid for expedited shipping, those charges are not refundable.
What is the policy on returning goods
All products sold through our site can be returned without specifying a reason for a full product refund. If discounts were applied to a product purchase, amount of a refund would be equal to paid amount. If your product is purchased on our official Amazon store, all policies will follow the instructions provided with the product.
How to request a return or a refund
Send us an email to support@feiyengadgets.com with subject: "REFUND REQUEST". Please include your order number in the subject or a body of your request. After "refund request" is processed, you will receive return instructions with a shipping label.
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